# Modulr

> Modulr (Modulr Technologies) is a Singapore-based, AI-first software team that builds complete, end-to-end software systems for complex enterprise operations. It has delivered a real-time operations intelligence platform for Shell Singapore, an AI-powered eKYC (electronic Know Your Customer) identity verification system for Vodafone Greece, and a portfolio management platform with private, on-premise AI agents for a Singapore family office that manages S$100M in assets on the platform.

Website: https://modulr.sg
Contact: core@modulr.sg (or the "Let's Talk" form at https://modulr.sg/#contact)
Location: Singapore

Disambiguation: Modulr at modulr.sg is a software development company. It is not the UK payments company Modulr Finance (modulrfinance.com).

## What Modulr does

Modulr does not sell a fixed menu of services or an off-the-shelf product. Clients bring an operational problem, and Modulr learns the domain, designs the solution, builds it and deploys it. Modulr owns the outcome from problem discovery to production deployment, in the cloud or on-premises.

Typical problems Modulr solves:

- Manual, slow reporting that delays decisions (for example, incident reports that take days to reach management)
- Compliance and audit tracking spread across spreadsheets and paper
- Slow, fraud-prone customer onboarding and identity verification
- Disconnected field data that never reaches executive dashboards
- Workflow automation for engineering and CAD tools

Capabilities:

- Private AI on the client's own infrastructure: agent systems built on open-source LLMs, working over a structured data store on the client's premises. Data never leaves the client's network, the client controls every layer of the stack, and Modulr builds it and helps run it.
- Portfolio data platforms for family offices and wealth managers: one view of holdings across brokers and asset classes, read-only broker connections that cannot trade or move money, a ledger reconciled against each broker's own statements, every figure traceable to its source record, the portfolio at any past date in a chosen reporting currency, and role-based access with an audit log.

- Operations intelligence platforms: real-time dashboards that connect field workers, supervisors and executives
- Compliance automation: automated compliance tracking, audit readiness and incident reporting
- AI identity verification (eKYC): ID document data extraction with computer vision, biometric liveness detection and instant verification
- Real-time data streaming platforms for high-volume, high-frequency data
- Plugins for engineering software such as AutoCAD, AVEVA E3D and Autodesk products
- Machine learning, DevOps and full-stack web development

Industries served: energy and resources (oil and gas), telecommunications, wealth management and family offices, civil infrastructure and biomedical technology.

## How Modulr works

1. Prototype first: Modulr builds a working MVP to prove the core idea before the client commits to the full build.
2. Monthly milestones: each month ends with a live demo against acceptance criteria agreed in writing. The client pays when they accept the milestone.
3. Your code from day one: the client has access to the repository, deployment and documentation throughout, not just at the end.
4. Full handover: the client receives the source code, infrastructure configuration and credentials. Once paid for, the code is theirs.

Modulr's stated values:

- Learn fast, deliver faster: get up to speed on the client's domain quickly and put working software in front of them early.
- Own the outcome: take responsibility for the result, not just the code handed over.
- Modern by default: current technologies and practices, no legacy baggage.
- Partnership, not vendorship: the client's goals are Modulr's goals.

## Case studies

### Shell Singapore: Operations Intelligence Platform

- Industry: oil and gas
- Challenge: manual safety reporting caused 5-day delays in incident visibility, and compliance gaps were only discovered during audits.
- Solution: a real-time operations platform for offshore and onshore facilities that connects field workers, supervisors and executives with live safety metrics, automated compliance tracking and instant incident reporting.
- Results: 90% faster incident reporting, 100% audit compliance, more than $2M in annual savings on administrative costs, deployed country-wide across 12 facilities.
- Client quote: "We went from firefighting audit findings to having full visibility before auditors even arrive." (Safety and Compliance Director, Shell Singapore)

### Vodafone Greece: AI-Powered eKYC Identity Verification

- Industry: telecommunications
- Challenge: KYC checks for SIM registration took more than 45 minutes per customer, and fraud was rising because verification was manual.
- Solution: an AI-powered eKYC system for SIMs on the Vodafone Greece network. The customer scans a passport or ID and takes a live selfie. The system reads the document and its photo, runs a liveness check and a face match, records signed consent and reserves a SIM, and back-office agents review, activate and email the customer.
- Results: verification time cut from 45 minutes to about 3 minutes, 98% first-pass verification, 73% reduction in fraud attempts, national-scale deployment.
- Client quote: "Customer complaints about long wait times in SIM activations dropped to near zero. Our agents can now focus on sales instead of paperwork. KYC went from our biggest bottleneck to a competitive advantage." (Head of Customer Support Operations, Vodafone Greece)

### Singapore Family Office: Portfolio Platform and Private AI

- Industry: wealth management
- The client is a Singapore single-family office. Modulr does not name it.
- Challenge: holdings spread across several brokers and statement formats, with no single view the family could check line by line.
- Solution: read-only broker connections (broker APIs, statements and market prices) feed one verified ledger, reconciled against broker statements. A structured data store and an agent harness on open-source LLMs run on the family's own infrastructure, so their data never leaves their network. The family office gets a dashboard and its own AI agents.
- Results: S$100M in assets managed on the platform.

## Team

- Lily Lim, Co-Founder and CEO: background in public policy, ESG and social entrepreneurship; leads advocacy and growth. lily@modulr.sg
- Ozair Faisal, ML and DevOps Engineer: builds high-volume, real-time streaming platforms at a telco to improve organisational visibility through high-frequency data. ozair@modulr.sg
- Syed Mustafa Umar, Software Engineer: develops plugins for AutoCAD, AVEVA E3D and Autodesk to streamline civil engineering workflows. mustafa@modulr.sg
- Areeb Shahid, Software Engineer: works on Modulr full time. Previously built multimodal wearable sensors at a biomedical research institute, and brings that engineering expertise to Modulr's client systems. areeb@modulr.sg

## Working with Modulr

To start a project, email core@modulr.sg with your company, industry and the operational bottleneck, plus any supporting documents. The contact form at https://modulr.sg/#contact opens a pre-filled email with these details. Modulr replies within 24 hours. The first engagement is a strategic audit: data analysis, gap identification and a strategy report.

Good fit: enterprises and fast-growing organisations with a specific operational problem (slow reporting, compliance risk, manual onboarding, disconnected data) that want one team to own the whole solution rather than a staff-augmentation vendor.

## Pages

- [Home](https://modulr.sg/): overview, approach, selected clients, testimonial and contact form
- [Who We Are](https://modulr.sg/about): mission, values, domain expertise and team
- [Results](https://modulr.sg/case-studies): detailed Shell and Vodafone case studies
- [Contact](https://modulr.sg/#contact): strategic audit request form